




NOTE BEFORE PURCHASE
01. The fragrant beads are handmade products. Each fragrant bead may have slight differences or minor flaws. Please be careful when photographing if you mind.
02. Please note: Please inspect your order upon receipt, if the item is defective, damaged or you received the wrong item, please contact us immediately so that we can evaluate the problem and correct it.
03. If you feel that the fragrance has faded after wearing it for a period of time, you can put the bracelet in the packaging box and seal it for a few days, and the fragrance will be restored.
04. Each bracelet packaging box comes with a maintenance kit (containing fragrant beads and thread/elastic cord).
ABOUT STORAGE
The principle of the ancient combined incense beads is to make them from a variety of incense powders, so avoid oil, and avoid a lot of water, and store them mixed with perfume to avoid smoke and odor. Please store in a cool and dry place
REFUSE TO RETURN
All products in this store are custom-made. Due to their special nature, we do not support returns. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted. Return Policy At AromaBrace, each incense bead product is handcrafted to order, designed with care and intention specifically for you. Once your order is placed, it enters a personalized production process — energetically bonded to you and made exclusively for your use. Because of the custom nature and ritual significance of each piece, we do not accept returns or exchanges on custom orders. We appreciate your understanding and mindfulness when placing your order. That said, we stand firmly behind the quality of our craftsmanship. All products are covered by a lifetime guarantee, and we are always here to assist you with any concerns regarding material quality or structural integrity. You can always contact us for any exchange question at andreanakisahmad7@gmail.com.Please note that exchange will need to be sent to the following address: 4735+RCW, Minhou County, Fuzhou, Fujian, China, 350025DELIVERY TIME
- Order Processing: 2-5 Business Days.
- Express Shipping Time (DHL): 6-8 Business Days.
- Standard Shipping Time: 7-20 Business Days.
Country | Shipping Time |
United States | 8-14 Business Days |
Canada | 8-14 Business Days |
Australia | 8-15 Business Days |
United Kingdom | 7-12 Business Days |
Mexico | 10-16 Business Days |
Germany | 7-12 Business Days |
Italy | 7-12 Business Days |
Singapore | 8-14 Business Days |
France | 7-12 Business Days |
Spain | 7-12 Business Days |
Netherlands | 7-12 Business Days |
Note:
1. Other countries not in the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
Wrong Shipping Information
- If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at andreanakisahmad7@gmail.com